top of page

Penny Lux Store Policy

Please Read Before Purchasing​

  • Standards Orders Are Fulfilled Within 7-10 Business Days, After Day Of Purchase

  • Rush Orders Are Fulfilled With 5-8 Business Days, After Day Of Purchase You Have An Option To Rush Orders For A $50 Fee

  • Business Days Are Monday-Friday Excluding Holidays

  • You Have 5 Days After Pick Up Or Delivery To Request Any Changes (If Any) After The 5th Day A Fee Will Be Applied.

  • You Have 5 Days After "Pick Up Ready Email Or Text" To Pick Your Unit Or It Will Be Sold Unless Discussed Otherwise.

  • Priority Flat Rate($10.00) Shipping 3-5 Business Days.

  • Priority Express Overnight($30.00) Shipping 1 Business Day

  • A Shipping Fee Is Applied On Orders Upon Check Out Depending On Which Option You Choose

  • A Tracking Order Will Be Provided One Order Has Been Shipped

  • We Are Not Responsible For Packages Once Mail Carrier Has It

  • All Packages Received Requires A Signature For Release

  • No Refunds

  • No Exchanges

  • ALL SALES ARE FINAL

I Do Try My Best To Accommodate The Customer Any Additional Information Or Questions Contact Us Via Email

​

*Please Note You May Experience Shipping Delays Due To Covid-19*

​

bottom of page